Reporting and Analytics

1. Orders

① In Peppr website, navigate to Reports > Orders.

② Enter different filters to find corresponding transaction records that meet the conditions.

③ Click to refresh order report.

2. Transactions

Transactions report is a report used to record and summarize transaction over a specific time period. It provides detailed information about the transaction, including ordering time, tips, paid total, refund status etc. Transactions report is usually generated by catering systems or other sales systems and is used to track and analyze transaction data for business analysis, financial management and decision support.

If you want to check transaction reports over a specific time period, you can do in Peppr as follows:

a. Card payment

① In Peppr website, navigate to Reports > Transactions, and choose Card payment.

② Enter different filters to find corresponding transaction records that meet the conditions.

b. Cash payment

① In Peppr website, navigate to Reports > Transactions, and choose Cash payment.

② Enter different filters to find corresponding transaction records that meet the conditions.

3. Sales Summary

A sales summary is a commonly used report that shows detailed sales data for your chosen date range. It can help merchants understand sales trends, optimize products, support financial decisions, and provide functions to monitor and avoid fraud. At the same time, it can also help merchants improve operational efficiency and increase revenue.

If you want to use the sales reports for day-to-day financial insight into your restaurant’s performance, you can do in Peppr as follows:

① In Peppr website, navigate to Reports > Sales Summary.

② Enter the date as the filter to find the corresponding sales summary information that meets the conditions.

Filter Name	Definition
Date	Period selection for 'Start Date' and 'End Date'
Location	The location of the shop

③ A sales summary includes:

Column name	options
Overview	Amount receivable, Gross sales, discounts, Net sales, Fees, Tax amount
Paid total	Card total, Cash total, Other total
Tips	Card tips, Cash tips, Other tips
Refunds	Count of completed orders, Count of open orders, Count of canceled orders, Average sales per order

a. Revenue Summary

Column name	Denifnation
Net sales	gross sales - ( discounts + refunds ), the amount of total net sales of the orders CREATED and COMPLETED within THIS PERIOD
Gross Sales	The total sales number before any discounts and refunds, excluding void items
Sales discounts	discount amount
Sales refunds	refund amount
Tax amount	tax amount
Tips	tip amount including card tips, cash tips and declared cash tips
Paid in total	the net amount and tip amount for orders that were COMPLETED within this period, but did not CREATED(or happened) in this period
Deferred Tax	the tax amount for orders that were COMPLETED within this period, but did not CREATED (or happened) in this period

b. Payment

Column name	Definition
Payment type	payment type, including Credit, card and others
Count	transaction number
Amount	The payment amount without grat or tips after void and discounts, (Net sales + Tax)
Tips/Grat %	= (grat + tips) / amount
Refunds	the refund amount for the transaction
Total Amount	= total amount in net sales

④ Click to refresh sales summary.

⑤ Click to print sales summary.

4. Employee Report

① In Peppr website, navigate to Reports > Employee Report.

② Click Time sheets. Apply filters based on the time period and employee name. This will enable you to view the respective working hours of different employees.

③ Click Cash and Loss and select Void/Refund/Discount. Apply filters based on the time period and employee name. This will allow you to view the specific amounts of loss caused by Void/Refund/Discount associated with different employees.